Kimberly Banczak was our travel agent for a Rhine River Cruise we took in September 2022. She provided us with excellent guidance before the trip, taking as much time as we needed to understand every facet of the trip. We had multiple questions, which she clearly answered and made our trip a wonderful experience. When we unfortunately left a valuable personal item on a train which was part of the trip, after we got back home, Kimberly went beyond the call of duty to help retrieve the item from the European train company. We would highly recommend Kimberly as an agent for any travel plans.
Mark and Judi Seidl
Judi and Mark
Wausau, WI
Caitlin was great to work with very friendly and knowledgeable. I would definitely recommend her to family and friends.
Deb
Wausau
Kimberly expertly got my trip set up, and then was very informative when COVID interfered with the plans, more than once. During that time, she would check in with any updates, and options that I could have. I really appreciated her time, knowledge, and check-ins during that time. Finally, the trip took place, and all her work at getting it organized paid off for me. It was absolutely a flawless trip, thanks to Kim. I could not have asked for anyone better!!! In planning for my next trip - Kimberly will be the first person I call.
Krispy
Wausau, WI.