Yvonne is an Amazing travel agent! From the moment I reached out she was always very attentive and very prompt. Not only was the scheduling of my vacation as stress free as can be, because of her our family was able to work through a very difficult situation. When my beloved pet unexpectedly passed away the day before we were scheduled to leave for our vacation, I reached out to her at the early morning hours in a panic, she was in touch with me within a few hours, despite being on vacation herself, and helped us to manage the situation with our travel plans. While it took some time for us to grieve our loss, we were able to eventually make our trip, and get our minds of the horrific situation we were dealt with. Thank you Yvonne for a memorable vacation and for all your help in making it possible!!! ~ Jessica L.