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Jackie Matthews

Jackie Matthews

Colleyville, TX Travel Agent
Super Agent

Jackie Matthews

Colleyville, TX Travel Agent
Adventure Awaits World Travel, LLC, an independent agent with Nexion, LLC, a Travel Leaders Network Affiliate Agency
24 reviews
100% Recommended
6 Years of Experience

Cruise Expert- Viking,Celebrity and AmaWaterways

I love helping my clients find the perfect itinerary on the perfect ship on the perfect cruise line for them. People always ask me, "What is your favorite cruise line?" and I say, "It all depends on who all is traveling (ages and interests), what you want to see, do and experience and what time of year you will be traveling. I am certified and experienced in group travel (which requires a very different skill set than just 2 people traveling alone) and accessible travel so I make sure every member of your party travels well and travels safely. With elite booking status on Viking, Regent Seven Seas, Cunard, AmaWaterways, Celebrity, Disney and Princess Cruise lines, I have access to special VIP amenities and promotional offers.
My Travel Specialties

Certificates & Awards

Travel Stories & Media

Client Reviews

My Places

Client Testimonials

Areas of expertise

Destinations
Germany
Italy
Alaska
Aruba
Bahamas
Cayman Islands
See All Destinations >
Interests
Cruises
Luxury Cruises
Family Vacations
Religious
River Cruises
Meetings & Incentives
See All Interests >
Supplier Partners
Adventures By Disney
Regent Seven Seas Cruises
Viking
Disney Cruise Line
Explora Journeys
AmaWaterways
See All Supplier Partners >

My Travel Specialties

Viking Cruise Expert
Viking Cruise Expert
I am trained, certified and highly experienced in Viking cruises- both ocean and river. John and I love to cruise on Viking because they are truly are a destination expert. We love to learn about where we are going before we go because it makes each port of call more meaningful. For example, when...
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Group Cruise Specialist:families,clubs, churches
Group Cruise Specialist:families,clubs, churches
I have elite booking status on Regents Seven Seas, Cunard, Viking, Amawaterways, Celebrity and Princess Cruise lines which means I have access to special amenities, promotions and inventory. I have been chosen as a Distinctive Voyages Cruise host, taking my clients on cruises to Alaska, the Carib...
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Family Reunion Travel Specialist
Family Reunion Travel Specialist
Traveling with a large, extended family is wonderful! Getting all the cousins, aunties, uncles, grandparents together to play and make memories is the best. However, it can be a bit tricky- things like special needs (mobility issues, dietary needs such as vegan or gluten free), personality differ...
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Cruise Travel Expert- ocean, river, expedition
Cruise Travel Expert- ocean, river, expedition
Cruise vacations and large group cruises are my specialty and I love my work! I coordinated my first group cruise in 1990, have over 44 years of cruise and world travel experience to 32 countries (and counting), and am certified in Group Travel and Accessible Travel. I have elite booking status o...
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Certificates & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world.Go with the pros.
The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients.  This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.
The Luxury Leaders Alliance is a unique networking environment for a carefully selected group of luxury advisors that have common experience, skills and mindset. Through collaboration, knowledge-sharing, and educational opportunities, these elite advisors are empowered to provide sophisticated, personalized experiences to luxury travelers.
Accessible Travel- CLIA
Commodore - Princess Cruise Line
Elite Cruise Counselor- Cruise Line International
Magellan Travel Award 2023
Master Cruise Counselor
Commodore - Cunard Cruise Line
Group Travel Specialist
Viking Certified Specialist
Master Cruise Counselor- CLIA
Regents Seven Seas- Certified
Alaska Certified Expert- Princess Cruise Line
Sandals
Celebrity- Certified
Group Cruise and Meetings at Sea certified
Safe Travel Speciality

My Travel Stories

I love Viking cruises!
Viking River cruise on the Rhine
Viking does a fantastic job with both their river cruises and ocean cruises. We took a wonderful river cruise on the Rhine from Amsterdam to Basal. We arrive a day early to do some exploring in Amsterdam which is a lovely city. We took the train out to Harlem to visit Corrie Ten Boom's house. Her family helped rescue Jews during WW2 and I was ve...
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Glacier National Park aboard the Majestic Princess
Alaska Cruise and Denali National Park
John and I have cruised to Alaska and visited Denali National Park 3 times. Alaska truly is one of the most beautiful and untouched regions in the world. We have visited the Alps and yes, they are lovely, but Mt Denali is every bit as spectacular. Vancouver, Canada is a gorgeous port city to begin your cruise. Come up a couple of days early and ...
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On the Mount of Olives in Israel
Israel- The Trip That Will Bless Your Life
We wanted to go to Israel for decades. We had heard from so many other people how a trip to the Holy Lands will change your life and they were right! We finally got a chance to go and I thought I would be fine going once and then checking it off my bucket list- but no! I loved every minute and can't wait to go back! Apparently, that is a very co...
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My Photo Albums and Videos
Viking River Cruise
VIEW ALBUM
Do your homework before you go

CLIENT REVIEWS

Rating: 5
24 reviews
100.00% Recommended
The best trip/cruise of our lives.
Reviewed By Jo - Grand Prairie TX | Traveled to Europe
Jackie went above and beyond helping us plan our cruise. Responded to all of our questions in a timely manner and gave us excellent tips to enhance our experience on our fabulous trip to the British Isles.
Jackie Matthews responded
"Thank you so much for your kind words! It was a pleasure to serve you. So happy you had a fabulous cruise."
I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
Best trip experience of my life!
Reviewed By The British Isle trip - Irving TX | Traveled to United Kingdom ~ Europe
We had a large group going to the British isles for 12 days. Jackie was wonderful in getting all of that coordinated. Keeping us informed of the latest Covid information. Even having question and answers with us on Facebook live. She went over and above! I would recommend her to anyone!
Jackie Matthews responded
"It has been such a joy and honor to serve your wonderful group. Thank you for the kind words and for sending all the fabulous pictures. Seeing your smiles in all the pictures made my day!"
I would recommend this agent to my family and friends.
4 of 5 people found this review helpful. Was this review helpful to you?YES|NO
The Happiest Place on Earth!
Reviewed By Leslie - Southlake, TX | Traveled to Walt Disney World ~ Florida ~ USA
Jackie was fantastic in helping us navigate all of the options for our trip! From researching all of the resort options for us to consider to recommending activities which would be tailored to our family group of thirteen people ranging in age from two to 91 years old, she personally assisted us in booking and creating the perfect trip for us! She extended personal touches which thrilled our grandchildren! Her knowledge and expertise made it easy for us to make our choices. Also, she was very flexible in changing a park booking for us for thirteen people once we were already in WDW. We appreciate Jackie’s attention to detail and her sincere desire to create a wonderful experience for us!
Jackie Matthews responded
"Thank you so much!!!! It was so fun to work with all of you- 4 families living in different cities with different aged kids and adults. Thank you for sending me the pictures of your grandchildren enjoying their special Disney gifts we sent. Those pictures of your sweet grandchildren made our day!"
I would recommend this agent to my family and friends.
3 of 3 people found this review helpful. Was this review helpful to you?YES|NO
Great Travel Advisor
Reviewed By Lynda H - Colleyville, TX | Traveled to Alaska ~ USA
We first used Jackie to book our family trip to Disney World, several years ago. She went above and beyond to plan the perfect trip for our grandson’s Graduation gift. It was a great trip for all 6 of us. Her previous travel experience and attention to detail have been helpful to us as we plan our trips. She has learned our vacation preferences and helped us plan several cruises. We even joined her and her husband John on one of their special cruises to Alaska. She also looks for specials and ways to get the best value for your money. She works very hard to make sure her clients have a wonderful vacation. I’m glad we found her and Adventure Awaits Travel.
I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO
Exceptional Cruise Planning Service
Reviewed By Melissa W - McKinney, TX | Traveled to Alaska ~ USA
Jackie at Adventure Awaits World Travel provides exceptional, professional and personal service. We have worked with her to plan an upcoming Alaskan cruise and she has not only helped coordinate the itinerary, she has educated us throughout the process on the tips and tricks to maximize our experience! I feel comfortable recommending her and the entire Adventure Awaits World Travel team to friends and family as they plan their next trip!
I would recommend this agent to my family and friends.
2 of 2 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

Client Testimonials

White Glove Service for This Large Group
"Jackie, Thank you for everything you did over the last year to make this trip so special. You and John are terrific at what you do, and you are a joy to work with." These clients wanted to celebrate their marriage by renewing their vows aboard ship in the presence of their dear friends. I contacted my national sales rep for the cruise line, the ship's Onboard Team and Groups Coordinator to discuss everything we could do to make this a once-in-a-lifetime event for this sweet couple. We were able to order cakes and drinks, decorations, a special photographer, and a visit from the Captain to make this event perfect. When the lovely couple arrived, the room was filled with their smiling friends, flowers and candles- it was truly breathtaking and they were so kind to send me photos of the ceremony. It was such a blessing to be able to talk with the land team and the ship crew to work together to plan this beautiful ceremony for this beautiful couple. That is why I love what I do!!
Barry C., Colleyville TX
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