Carole and AMT are my secret weapon when it comes to travel. I travel 2 weeks per month for work (not to mention for fun). Every once in a while, the worst happens, and it reminds me why I use a travel agent. I flew from Manchester to JFK, with the plan to connect through to Washington DC. When I landed and turned on my phone, I was advised that my flight was cancelled and rebooked, then cancelled and rebooked. While getting my bags at customs, it was cancelled again, as were all flights due to weather. I absolutely had to be in DC because of a key business meeting, and I called Carole to help. She was able to get me on a train out of Penn station, and on my way. When I arrived Penn station, I saw a long list of delayed and cancelled trains, again due to weather. Carole again for the win, a quick phone call to review all my options, and we decided on the best course of action. Four hours later, I was in my hotel and resting for my meetings.

I have been working with Carole for over 20 years. She has been excellent to work with. I have referred her to several friends who are now using her as well. She is the only one I will use.

Carole has been coordinating our trips for years. Her detailed nature has provided us exemplary customer service. She is organized, kind , timely, and follows up regularly. Carole goes out of her way, above and beyond what most representatives might do. She exemplifies customer service to the highest level. She is quite an asset to your company! Thank you for everything you do, Carole!! Keep up your great works!

Carole is so knowledgeable in all areas of travel, whether flights, cruises, hotels and destinations. She will always go the extra mile to make sure your trip is perfect. Her communication is outstanding and if by chance there are changes, she is on top of it to make sure your trip is flawless. She has been my agent for 20+ years.

Carole is amazing. She's friendly, quick and able to juggle a number of requests simultaneously. We truly value and appreciate all that she does and working with her on our travel needs.