Robert was very professional, approachable, and informed. He worked with us to book an expedition to Antarctica with a relatively new cruise line that required more negoitation and communications back and forth on many unique details. For example, the cruise line web site didnt have an onbline booking system for excursions like sea kayaking. Robert researched this with the cruise line and got us answers in a timely manner. He got us booked for this amazing kayaking experience where as other passengers did not get booked through their agents or were wait listed. I got to kayak near a humpback whale and that was a 'once-in-a-lifetime' nature experience. Robert did very well helping us and we had the trip of a lifetime.

Siempre disponible y muy servisial y profesional se a convertido en mi amigo

It is very easy to work with Rob. He is calm and efficient and responds to my inquiries in a timely manner. He makes excellent suggestions for the best options.

Robert was a pleasure to work with!

Robert has been wonderful to us. We scheduled a cruise from Lyon to Avignon last fall. Several days before the trip my husband had a small stroke and we were unable to go. Robert responded promptly, and worked with us and Ama Waterways to ensure we could make this trip in the future. He not only was professional but is kind and compassionate. We have begun-landing again and he continues to be responsive and wonderful to work with.