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Shelly Phillips

Shelly Phillips

McCalla, AL Travel Agent

Shelly Phillips

McCalla, AL Travel Agent
Travel By That Girl, a Travel Leaders Network Affiliate Agency
15 reviews
100% Recommended
11 Years of Experience

Independent Travel and Luxury Specialist

When I was a young girl, I spent many evenings in my yellow bedroom, reading books that took me to places far away from rural Alabama. Today I am a travel advisor with the same sense of wonder about the world around me, just a more grown-up version.

After many years of being in the restaurant business, I decided that I wanted to put my best skill and interest to use:  customer service and travel.  With the general public having access to so many online travel agencies, I wondered if I was making the right decision.

It was the right decision for me. The internet can’t send your child a Star Wars light saber when it is time to go to Disney. The internet can’t assure you that the food you see in a picture is pretty close to what you will see on your plate when you arrive at your destination.  I can do all of those things and this is what sets me apart as a travel advisor. My clients trust me to recommend hotels, excursions and make suggestions and reservations for dinner.

I spend time that you don’t have to researching and planning your trip and giving you personal attention.  I want to know your likes, your hobbies and your children or pets – everything about you helps me to determine the best “fit” for your vacation.

I am all about personal service.  Part of that is my enthusiasm for travel and part of it is my southern upbringing! I was nominated by one of my clients and won the ASTA (American Society of Travel Agents) 2015 Extra Mile Award.  It was a tremendous honor and one that meant a great deal to me because a customer had a great experience.

I have successfully completed specialist programs for AmaWaterways, Princess Cruises, Fairmont’s Famous Agents, AM Resorts, Hotel Excellence by Marriott, Disney, and many others.  I am also the ASTA Chapter President for Alabama, as well as the Southeastern Director for ASTA and currently serve on the National Board of Directors for ASTA.

Certificates & Awards

Client Reviews

My Places

Areas of expertise

Destinations
Cancun
Riviera Maya
Colorado
Jamaica
Walt Disney World
Interests
All Inclusive
Cruises
Skiing & Winter Sports
Luxury
Sporting Events
Supplier Partners
Inclusive Collection – World of Hyatt
Disney
Accor
Funjet Vacations

Certificates & Awards

ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.
2015 ASTA Extra Mile Award Winner
Dugans Five-Star Agent
Alabama ASTA Chapter President
Southeastern Regional Director ASTA
National Board of Directors ASTA

CLIENT REVIEWS

Rating: 4.9
15 reviews
100.00% Recommended
No Worries!!
Reviewed By Barbie - Brookwood, al | Traveled to Cozumel ~ Quintana Roo ~ Mexico
I never really understood the value of using a travel agent until booking a cruise with Shelly, everything was handled from planning to booking to handling any excercusions or any problem that arose (including my son losing his drivers liscense the day we were to depart)! I'll never go on another trip without her help again! 5 stars!!!
Shelly Phillips responded
"Thank you Barbie for the kind words! I appreciate your review, your friendship and your business more than you can imagine. Shelly"
I would recommend this agent to my family and friends.
32 of 52 people found this review helpful. Was this review helpful to you?YES|NO
Disney or Die
Reviewed By Katina - Bessemer | Traveled to Walt Disney World ~ Florida ~ USA
The experience in and of itself was great. Our trip worked out great and we were all very happy with the accommodations. You were amazing to work with and I will do so again. I had to make payments on this vacation, so for months, we did coordinate pretty well for me to make those payments. However, at times, I did feel that your availability was slim. Additionally, I wouldn't offer or promise someone a gas card or gift and not follow through on that, even though I know it was completely unintentional. Other than that, I loved working with you. You have a wonderful personality, and taught me a lot about becoming a travel agent which is still in the back of my head to do one day! I will book another vacation soon hopefully when the money works out.
Shelly Phillips responded
"Katina, Thank you for taking the time to write a review for me. I know my availability is slim sometimes and I'll try to do a better job with that along with making sure my clients get exactly what I promise them! I loved working with you, hope you do become a travel agent and of course if you don't, I want your next vacation business!! Again, thank you. Shelly"
I would recommend this agent to my family and friends.
27 of 45 people found this review helpful. Was this review helpful to you?YES|NO
Great adult get a ways
Reviewed By Susan - Birmingham, AL | Traveled to Cancun ~ Quintana Roo ~ Mexico
Shelly is very detailed and knows the properties. A great experience from beginning to end! Will definitely use her again!
I would recommend this agent to my family and friends.
30 of 52 people found this review helpful. Was this review helpful to you?YES|NO
The best travel agent I have worked with!
Reviewed By Nick Ventura - Los Angeles, CA | Traveled to Cabo San Lucas ~ Baja California Sur ~ Mexico
Disclaimer... I put Cabo as my destination, but I have worked with Shelly for over two years on more than five trips around the world. Cabo was just one of many destinations that Shelly has helped me with. Domestic or international, Shelly gets the job done. Now onto the review!

Shelly has been absolutely astounding to work with over the past two years. I have booked multiple trips with her and have referred many friends and family to Shelly. She is amazing to work with and will take care of every need, down the the slightest detail. Shelly has become a great friend and I am so lucky to have found her. A+, 5 stars, would recommend to ALL. Don't miss out on an opportunity to work with the best!
Shelly Phillips responded
"Thank you for taking the time to write a review - I KNOW you are a super busy guy! I have enjoyed working with you - I love that you know what you like and what your budget will be for your trips. I appreciate all of your referrals and value you as one of my best clients. Shelly"
I would recommend this agent to my family and friends.
33 of 60 people found this review helpful. Was this review helpful to you?YES|NO
Unforgettable Memories!
Reviewed By Tamara - Birmingham, AL | Traveled to Belize ~ Central America
Shelly is fabulous in her knowledge and experience that has allowed us to plan family vacations that have been unforgettable. She is responsive to all questions and concerns ... if she doesn't know the answer, she will do her best to track the information down.

Shelly Phillips responded
"Tamara, Thank you for taking the time out of your day to submit a review for me. Considering your last planned cruise was crazy because of the hurricane, I am super glad that we are already on planning your next vacation. And you keep me on my toes with the questions - gotta love my lawyer friends!! Seriously, I appreciate your business and the opportunity to plan more memories with your family. Shelly"
I would recommend this agent to my family and friends.
27 of 50 people found this review helpful. Was this review helpful to you?YES|NO

My Places

When it comes to travel planning, real-world experience makes a huge difference. Check out the map below to see all the places I have personally visited or booked for my clients. I know these destinations well and can give you reliable guidance.

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