Shelly Phillips
Shelly Phillips
Independent Travel and Luxury Specialist
When I was a young girl, I spent many evenings in my yellow bedroom, reading books that took me to places far away from rural Alabama. Today I am a travel advisor with the same sense of wonder about the world around me, just a more grown-up version.
After many years of being in the restaurant business, I decided that I wanted to put my best skill and interest to use: customer service and travel. With the general public having access to so many online travel agencies, I wondered if I was making the right decision.
It was the right decision for me. The internet can’t send your child a Star Wars light saber when it is time to go to Disney. The internet can’t assure you that the food you see in a picture is pretty close to what you will see on your plate when you arrive at your destination. I can do all of those things and this is what sets me apart as a travel advisor. My clients trust me to recommend hotels, excursions and make suggestions and reservations for dinner.
I spend time that you don’t have to researching and planning your trip and giving you personal attention. I want to know your likes, your hobbies and your children or pets – everything about you helps me to determine the best “fit” for your vacation.
I am all about personal service. Part of that is my enthusiasm for travel and part of it is my southern upbringing! I was nominated by one of my clients and won the ASTA (American Society of Travel Agents) 2015 Extra Mile Award. It was a tremendous honor and one that meant a great deal to me because a customer had a great experience.
I have successfully completed specialist programs for AmaWaterways, Princess Cruises, Fairmont’s Famous Agents, AM Resorts, Hotel Excellence by Marriott, Disney, and many others. I am also the ASTA Chapter President for Alabama, as well as the Southeastern Director for ASTA and currently serve on the National Board of Directors for ASTA.
Areas of expertise
Certificates & Awards
![ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world. Go with the pros.](/images/asta.webp)