For me, it’s all about service, service, service. I call my clients a few days before the cruise in case they need anything, then I call them once they return to see how it all went. If they had a problem, I contact the cruise line immediately to address it. Sailing the Caribbean is my major strength, and I’m also quite knowledgeable in planning active adventures like scuba diving and skydiving, both of which I love to do. I also know Norwegian Cruise Line like the back of my hand, having sailed on them at least 15 times. I love setting up my clients onboard a Norwegian ship, because with their onboard packages, my clients can relax and enjoy the cruise without worrying about daily budgets. They often come back from a Norwegian cruise saying, “I had the best vacation.”