My husband and I traveled to Ireland with Mary. Her professionalism was exceptional; she replied to all emails and phone calls in a timely fashion. She planned a trip that suited the various ages in the group [4-77]. She did extensive research on what would be of the most interest. We were kept up-to-date as planning went on and our travel documents were delivered to us in a spiral bound book that included our airline reservations, seat assignments, travel insurance documents as well as a day-to-day itinerary of what we would see/do each day. To insure comfort for all, she ordered a 50 passenger bus so that there was room to stretch out. We could just sit back relax since she had taken the stress out of planning. I highly recommend Mary. Although we are frequent travelers, this is the first time that I was aware that using a travel agent did not increase the cost; in fact, it may have decreased it due to a group rate for admissions.