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Carol Bien

Carol Bien

Delaware, OH Travel Agent

Carol Bien

Delaware, OH Travel Agent
Carol Bien Cruise and Travel, a Travel Leaders Network Affiliate Agency
16 reviews
100% Recommended

Certified Cruise & Luxury Specialist

When I was 3 years old, my Mother and younger brother and I, took a train from New York to Seattle, where we boarded a ship bound for my Father, serving in Japan.  My Father was determined that we see everything within distance of our new home. All of his time off, we spent traveling throughout the country, going to the Imperial Palace in Tokyo one day, then off to see the Great Buddha in Kamakura another day. We traveled by car through villages still impoverished from World War II, and to Tokyo undergoing revitalization and modernization. We took our lunches and boarded the train to go up to Mt. Fuji.  After 2 years in Japan, we moved back to the US, again by ship. Troop Carrier Ships are not nearly as nice as today’s cruise ships, but I fell in love with the sea.


My Dad received orders to Orleans, France, but my mother was pregnant with my youngest brother, and we were not allowed to follow Dad until my brother was 6 months old. This time we got to fly.  What a treat that was, flying across the ocean. 
Once again in France, my Father made sure that we spent every minute of his leave traveling to every country we could.  By the time I was twelve, I had been to most European capitals, as well as museums, monuments, battlefields, and about any historic thing there was in Europe.  Paris was a monthly trip for us, and I loved it. The old buildings, the people, the food.


I, of course, married into the military. My husband was in the Air Force, and although we never had an overseas assignment, we traveled extensively in the US. We were stationed on both the East Coast and West Coast, and in between both coasts.  We raised our kids the way I was raised, taking in whatever historic place we could.


Once our children moved on to their own lives and we started to travel overseas again. First to Peru, where we climbed up to Machu Picchu and the amazing sights and sounds in Peru. Of course, we went to Mexico and climbed to the top of Chichen Itza. Sadly, that is off limits now because so many people climbed it was becoming damaged.


We started cruising, Alaska, Panama Canal, Mexican Riviera, Tahiti and the Society Islands and River cruising, through Europe and to Russia. We have traveled to England, Scotland, Wales, France, The Cook Islands and Australia. I have led more 10 groups of travelers on trips all over the world.


I have been in the Business of Travel for 5 years, but I have been in the travel business all of my life. I have been to over 21 countries on 5 continents.

My goal as a Travel Specialist is to keep the knowledge of each location fresh, and to find exciting ideas for my clients.  I provide a quality service, and handle each detail from the first conversation to their welcome home “how was it call?” personally.  I care what each person wants and I try to give them that and more.


My favorite destinations include Vancouver; Paris; Sydney; St. Petersburg, Russia; Tahiti and the Cook Islands. Washington, D.C and Seattle are my favorite US destinations.


I have extensive experience in planning cruises, including River Cruises. I am qualified as a Specialist or Expert in 16 different cruise lines, and also in several tour vendors as well as destinations.  I love learning about new exciting places, and when I plan travel for my clients I try to bring that excitement to them also.  I maintain my extensive knowledge by traveling at least once each year to a location that is new to me, and attending travel and cruise conferences as well as taking online travel courses.

What my clients say about me

Leading the group through the trees.

In the past seven years my husband and I have taken 8 trips planned by Carol Bien. We have traveled to several Western European Countries, Russia, Alaska, the British Isles and through the Panama Canal. We have traveled by plane, train, helicopter, cruise ship and river boat. Everything goes smoothly. She thinks of everything; transfers, luggage, hotels and local side trips. Her knowledge of destinations and amenities as well as possible problems is remarkable. We cannot imagine traveling with anyone else. Phyllis and John

Areas of expertise

Destinations
Alaska
Sydney
Paris
Interests
River Cruises
Luxury Cruises
Cruises
National Parks
Rail
Supplier Partners
Crystal
Viking
Princess Cruises®
Globus
Rocky Mountaineer

CLIENT REVIEWS

Rating: 5
16 reviews
100.00% Recommended
Your package was delightful!
Reviewed By Susan and Gail - Amlin, PA | Traveled to Alaska ~ USA
Carol, The package that you put together for us for our Alaska trip was delightful. Things flowed well, there were options and we saw and experienced a great wilderness from very comfortable accommodations.

The people of Un-Cruise are among the best. The trip was thrilling!

Thank you for all of your efforts, attention and ideas.

Gratefully, Susan and Gail
I would recommend this agent to my family and friends.
32 of 55 people found this review helpful. Was this review helpful to you?YES|NO
My Dream Trip to Italy
Reviewed By Mark - Columbus, Ohio | Traveled to Italy ~ Europe
My first day's shoot in Rome. How incredible was it that these two major landmarks, St. Peter's Square and Castel Sant'Angelo were only a short walk from my hotel. (Hats off to Carol Bien Cruise and Travel for setting this up for me well.)
Carol Bien responded
"Thank you Mark for this review. I will add this and your photo to my website"
I would recommend this agent to my family and friends.
17 of 31 people found this review helpful. Was this review helpful to you?YES|NO
Viking Northern Lights
Reviewed By Dave and Gina - Gahanna, Ohio | Traveled to Norway ~ Europe
Hi Carol,
Thanks for arranging our Viking Northern Lights cruise, it was so much fun! The ship, Viking Sky, was great, with delicious food and great staff. The excursions were so much fun. We were lucky and had several Aurora Borealis sightings, with one unusually powerful night. Norway is so beautiful, and between all the excursion options and general cruising through the fjords, we saw so much stunning scenery.
Carol Bien responded
"Hi Dave and Gina, Thank you for sending along this wonderful review of your Viking Cruise. I know that Viking has become very popular because of the personal attention given to all of their passengers. Thank you for sending me your photos and I have added them to my website. Beautiful! Carol"
I would recommend this agent to my family and friends.
16 of 29 people found this review helpful. Was this review helpful to you?YES|NO
Australia, New Zealand and Fiji
Reviewed By Sandy and Brian - Columbus Oh, | Traveled to Australia & New Zealand
Fiji is beautiful and fun. The beach at the Sofitel isn't very nice - heavy dark sand.
But, Fiji is great. Rosi Figi is a sub of Globus. Had a great tour yesterday.
Carol Bien responded
"Brian and Sandy, Thank you for all of the wonderful photos that you sent along the trip route. Australia, New Zealand and Fiji look terrific. I am sorry that the beach was not as beautiful as we had hoped, but I am glad that you let me know. "
I would recommend this agent to my family and friends.
19 of 37 people found this review helpful. Was this review helpful to you?YES|NO
My Dream Trip to Italy Fulfilled
Reviewed By Mark - Columbus | Traveled to Italy ~ Europe
Carol Bien helped me plan my first trip to Italy, educating me months in advance. She helped me organize it with great detail, and without her help and expertise, I wouldn't have known where to begin. This trip ended up being my trip of a lifetime. Carol helped line up the tours in both Rome and Venice with the Monograms system that took a lot of the guesswork out on what would have been more legwork on my part. She also helped me get to my grandfather's hometown, with all the trains to and from, that was outside the tour framework, as it was a smaller, less traveled area. I need to mention that the choices of hotels in Rome, Venice and Pescara were all top rate with great locations, that made the trip easier. The photographs I made along with the memories, will last me a lifetime. I'll never forget my first trip to Italy and how Carol Bien was instrumental in making it a success!
Thank you Carol!

- Mark Toro
Columbus, Ohio
Carol Bien responded
"Mark, Thank you for this wonderful review. I am so happy that your first international trip went so well for you, and that you were able to visit the area where your grandparents lived. Carol"
I would recommend this agent to my family and friends.
9 of 20 people found this review helpful. Was this review helpful to you?YES|NO
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