Susan Berghoff
Susan Berghoff
Experienced Travel Agent
For 20 years, Susan has been helping clients create lasting vacation memories. She will stop at nothing to help her clients get the best vacation at the best rate. As your travel agent, Susan's clients have what they need before, during, after travel, and will leave no stone unturned in helping them have a trip of their lifetime! Her customers value the high level of expertise, knowledge, and individual customer service she provides. To her credit, Susan has a large following of loyal repeat customers as well as many referrals. Susan has frequented plenty of warm-weather destinations throughout Mexico and the Caribbean with Mexico being her favorite vacation spot! She is extremely familiar with the all-inclusive resorts in the sunny Riviera Maya/Cancun area. She has quit counting the number of times she's been and can recommend the best resort that fits your needs/wants. She is also known to many as the corporate, business and group travel guru. Finding the best tricky flight option is easy to her! Here are some travel tips she gives her travelers: 1. Don't forget your passport or ID - and make sure your passport isn't expired! 2. Arrive at the aiport on time and with plenty of time to spare - never know how long the security line is. 3. Write down the space # of where your car is parked in long-term parking - easy to forget! 4. Your room may not be ready once you arrive at your destination so pack your necessities in your carry-on. Fun Facts about Susan: Bucketlist includes - Germany, London, Paris, Hawaii, Savannah, and New Orleans; her favorite cruise line is Carnival; favorite resort spot is RIU Palace Mexico; Best donut she ever had was at the Luxury Bahia Principe Ambar; Favorite beach is Nantasket Beach; and she can find guacamole anywhere she goes! "I like to help people plan their trip and give advice on the areas. I also enjoy the people I work with so that's a plus!" says Susan. She has a degree in Travel and Tourism from Massasoit Community in Brockton, MA. I have worked at 1st Class Travel since 1996 helping clients with all their travel needs.
Testimonials I'm thankful for
"'Personally love to thank Susan for being there every step of the way! Had trouble with early flight confirmation but Susan stepped up on both ends of trip. Really appreciated heads up on credit card travel notification--no problems at all. Business aptly named "FIRST CLASS'" -Doc & Terry. "Susan is very knowledgeable about the travel industry & takes care of our needs down to the finest detail.-Angie M. "Working with Susan is so enjoyable. She understands exactly what our wants are and always makes the vacation planning a breeze. She handles all the details which makes the vacation always worry free" -Ken & Mary H.
Areas of expertise
Certificates & Awards
![ASTA is the leading global advocate for travel agents, the travel industry and the traveling public.It is the world's largest association of travel professionals.Our members include travel agents and the companies whose products they sell such as tours, cruises, hotels, car rentals, etc.Expand your world.Go with the pros.](/images/asta.webp)
![The Book with Confidence logo tells you that this Travel Advisor has direct access to comprehensive resources for safe and healthy travel, available at their discretion for sharing with clients. This includes vetting the details on the health and safety protocols implemented by each travel provider in order to recommend the ideal itinerary for each client’s unique needs.](/images/cts_bwc.webp)